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By purchasing a CoBRA Support Subscription, you can count on unlimited phone and email technical support as well as receiving other benefits.
Included in the $250 cost of 1 year CoBRA Support Subscription
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| Unlimited phone and email technical support |
As a subscription holder, you have the option of email or live telephone support. If you call our toll free support line (1.877.233.5789) during normal business hours, you can speak directly with a technical representative. |
| All version upgrades |
We provide subscription holders with all version upgrades via your CoBRA® Server account or on a CD in the mail. |
| Data updates |
We provide updates to resources within your CoBRA® system via your CoBRA® Server account or mail you a CD. Previous updates have included new editions of the Jane's Chem Bio Handbook and the Medical Management of Radiological Casualties guide. |
| Bug fixes |
You will receive bug fixes automatically. |
| Preferred pricing for data add-on packs |
Receive notification of new releases and discounts on add-on modules to enhance your CoBRA®. Examples of data add-on packs are a school safety module (including applying 360° panoramic photos to a floor plan), an exercise evaluation module, and a module for National Guard CST teams |
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